FREQUENTLY ASKED QUESTIONS:

Q: How your addons are licensed
A: Our addons are licensed per seats. So if you have for example 10 computers in your company where you want to install addon you need to purchase 10 licenses. Please check our order page ( click "BUY NOW" link ) to find information about volume discounts.

Q: When I create the calculation does it default to auto calculate ?
A: Yes

Q: Do I need to install addon on the server or just each user that wishes to use the program?
A: No, you do not need to install addon on the server - just install on each workstation where ACT! is installed.

Q: Are the formulas shared on the network or are they local only?
A: Formulae are shared on the network. Actually they are stored in ACT database. So if some user assigns formula to any field - all other users ( that have Abacus addon installed ) have access to this formula ( they can perform all available actions with formula : edit, delete or manually run it).

Q: In our company we use ACT! shared database.
When can users see each other's formula change with a shared database over a network ?
A: The change is right away but the Ctrl+F5 ( or View/Refresh menu item ) allows you to see changes.

Q: Does Abacus recognize cyclic links ( cyclic formulae ).
A: Unfortunaly at the moment Abacus does not recognize cyclic links ( for example formula for field1 contains field2 and formula for field2 contains field1 ). We do not recommend use cyclic formulae.

Q: What is the trigger to calculate? Is it on the SAVE event or when the field value changes?
A: Automatic calculations are done when the field value is changed and cursor exits changed field. Manual calculations can be done at any time using "Run formula" context menu item or "Run selected formula" button in "Fields list" form.

Q: From the "Formula Editor" screen, after I clicked OK, it takes long time to update all contacts with the new simple formula.
A: With very large databases when you create or edit formula it can take long time to update all contacts. We tested Abacus with 50000 contacts DB - it took about 1 minute on ACT!2006 to update all contacts and just about 5 seconds on ACT!2007. ( Abacus addon works much faster with ACT!2007 !!! ) To avoid updating all contacts when you create or edit formula just clear 'Update all contacts' check box in "Formula Editor" dialog box - in this case it will be done instantly.

Q: When I create a new contact record and populate the fields (that are parts of formula) with values, the total calculated field does not update until I leave the record and come back to it.
A: There is a workaround - when you create a new record - just enter contact name and press "Save" button on toolbar ( or click menu item File/Save or pess Ctrl + S ). After that calculations will work for new contact.